We at Mahimkb Impex LLP truly believe that customers are responsible for success of any organization. This is the reason customer satisfaction is our primary objective at MIL. We are strongly committed to give quality products and operations to our clients before committed time frame. Our workforce and experienced team are solely responsible for growth and success of organization.
We had world class communication systems to give regular updates to our clients. Each and every product available with us is closely checked and inspected for different quality parameters before it is given to customer. At Mahimkb Impex LLP, we are fully aware of our responsibilities. We believe in making strong ties and long term relationship with our clients to enjoy mutual benefits.
- Our organization policy has been based on some primary aims, which are mainly to make our trademark known abroad, to find new markets, to extend the existing markets by building long-term high profile relationships and to maintain a high level of trust with our customers.
- To provide good quality products and a reliable service in order.
- Our ability to identify every customer’s specific needs and ensure that these needs are satisfactorily met have seen us cultivate a growing list of customers, including some of the most well-known and leading corporate organizations specializing in agribusiness. So, our valued customers get the best value-added services.
- Our goal is to provide efficient service to each and every valued customer.
Our Goal = Best Quality + Complete Customer Satisfaction
We at Mahimkb Impex LLPs, are here to serve our valued customers, and it is our desire to retain everyone who comes to MIL as a customer. Our main success has been the positive feedback we have received from our customers. This is reflected in our turnover.
According to us, our biggest asset is the large client base, which we have retained by providing standardized products. We are a highly skilled and dedicated team, already working to set up high standards in our field.
Our core team consists of 6 people in management, who are ably assisted by experts in each individual field capable of handling big volumes at short notice in a professional manner. We are committed to meeting customer needs by providing the highest level of services possible. We attach high value to all the issues relating to customers and provide services in a timely manner with accurate thorough information.
For us Customer Care is a strategy that is based on building and maintaining the best and the strongest relationships with our customers. We are aware that we need to continuously improve our products and services to meet the changing needs and expectations of our customers. That is the reason why we give utmost importance to our customer’s feedback. We also keep our clients updated on market developments, economic developments, and external factors affecting market prices on an ongoing basis, which help them in planning their requirements and improving their bottom lines.
Market Study + Timely Sharing of Information + Decision Making = Profit Collaborations Customer Profile
Our Customers have gained substantially by dealing with us. They are confident that they can place order in-season or in off-season without any hesitation even in a price –sensitive and volatile market.
Thus, they are comfortable in keeping a low inventory at their end. This enables them to reduce the risk of price variation and added inventory cost.